Call us on 07 3394 5333 or Contact Us. We are open every weekday from 8:30 am - 5:00pm (AEST).

We provide equitable access to targeted support services for Queenslanders living with MND and their families.

We are a key part of the research solution that provides effective treatments and ultimately achieves a world free from MND.

Terms and Conditions

These terms and conditions (Terms) govern your use of the following website located at mndandme.com.au Throughout these Terms, when we mention ‘we’, ‘our’ or ‘us’, we mean the MND and Me Foundation, 5/28 Cavendish Road, Coorparoo Qld 4151. MND and Me Foundation Limited is the legal trading name of the MND and Me Foundation.

Acceptance

Please read these Terms carefully before using these Sites. By using these Sites, you agree to be bound by these Terms. If you do not wish to be bound by these Terms, you should not use these Sites and you should close the Sites immediately.

We may revise these Terms from time to time. Revised Terms are effective immediately upon being posted onto this Site. Your continued use of these Sites will mark your acceptance of any such revised Terms.

Use of Content

Unless otherwise indicated by us, we own all intellectual property rights, including copyright, in all text, graphics, images, artwork, photographs, pictures, trade marks, logos, computer code and other materials posted on the Site (Content), and the arrangement of this Content.

Occasionally, we may publish Content in which the copyright is not owned by us. When this is done, we make every effort to acknowledge the copyright owner.

The Content may only be used by you for personal, educational and non-commercial purposes. You agree not to:

(a) alter or remove any copyright, trade mark or other proprietary notice of ours or of any other company appearing on these Sites;

(b) copy, sell, reproduce, republish, transmit or distribute, the Content or upload, post or display the Content on any other website or medium for publication or distribution or for any commercial enterprise;

(c) modify or edit the Content in any way; or

(d) to the maximum extent permitted by law, reverse engineer, translate, adapt or modify any software used in connection with these Sites.

Our approval of any fundraising activity does not constitute permission to reproduce or modify any of the Content on this Site and all requests for such permission must be approved by us in writing.

The Content on this Site is for general information purposes only. We make no warranties or representations about the accuracy, reliability, currency or continuous supply of any of the Content on this Site. As a user of this Site, you are required to make your own enquiries before entering into any transaction on the basis of, or in reliance upon, the Content.

In the event that you find any inaccurate information on this Site, or have any complaint about what we have published, please email [email protected]. We will investigate the matter on receipt of your email and will take such further action as we consider appropriate.

Your Conduct

You must use this Site for lawful purposes only. You must not transmit via this Site any material which is illegal, threatening, abusive, defamatory, invasive of privacy rights, vulgar, obscene, profane or otherwise objectionable or inappropriate, or which violates or infringes in any way upon the rights of others.

Orders

Any order placed by you through this Site for a product, raffle ticket, or auction item is an offer by you to purchase the particular product for the price notified (including the delivery and other charges and taxes) at the time you place your order. Further to this, winning bids on online auction items are considered final and subject to these same conditions.

We reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this Site, or an error in your order. If you order products from this Site we may require you to confirm your details and to provide further details to enable the processing of any orders that you make. You agree to provide us with current, complete and accurate details when asked to do so by this Site or one of our employees.

You will receive an order confirmation for the sole purpose of confirming the details of your offer. Please note that our order confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

Orders will not be accepted and products will not be despatched until payment in full has been received and we are satisfied with the integrity of the order and the validity of payment. We will send you a payment and delivery confirmation at that time.

Price

Orders will not be accepted and products will not be despatched until payment in full has been received and we are satisfied with the integrity of the order and the validity of payment. We will send you a payment and delivery confirmation at that time.

Risk and Title

As between you and us, we will we will retain title to the products you order until the latter of your making payment in full for those products and delivery of the products to you, but all risk in the products will pass to you upon their delivery to you.

Refund & Exchange Policy

We are unable to accept returns or exchange merchandise because of dislike, over-ordering, or a change of mind. Exchange of sizes for clothing items will only be considered if the item is returned in original condition. Additionally, you can ask for a refund or exchange if an item has a major problem. This is when the item:

has a problem that would have stopped someone from buying the item if they had known about it;

is unsafe;

is significantly different from the sample or description; or

doesn’t do what we said it would, or what you asked for and can’t be easily fixed

Customers must meet the cost of returning the item and the cost of sending the replacement.

Please keep your proof of purchase

Delivery timeframes for merchandise will be as soon as possible given stock and posting constraints, or are as per that advertised on the website product page where stock delivery is anticipated within a specified timeframe. Refunds are not possible following completion of the order which constitutes acceptance of these terms. If you receive faulty, damaged, or the wrong merchandise we will process an exchange for the same item(s). Please send an email to [email protected] with your name, order number, and a detailed description of the problem. We will evaluate your request as soon as possible, and respond with instructions for return if applicable. All merchandise must be returned in the condition in which it was received. Replacement products will be shipped only after the MND and Me Foundation has received the original merchandise.

All enquiries concerning merchandise orders must be made within 14 days of order receipt.

Donations


Access to the MND and Me Foundation website including the “Donations” web pages, is provided “as is” and “as available” and without warranty of any kind except those not able to be excluded by Australian law. The MND and Me Foundation does not guarantee such access, particularly access by mobile phone, or that such access will be continuous, uninterrupted or secure. Mobile phone access to the website is subject to network limitations and availability as well as factors beyond the control of the MND and Me Foundation.

Other Terms and Conditions

Additional terms and conditions may apply to specific portions or features of this Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms by this clause. You agree to abide by such other terms and conditions, including (where applicable) representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms and the terms posted for, or applicable to, a specific portion of this site or for any service offered on or through this Site, the latter terms will take precedence with respect to your use of that portion of this Site or the specific service.

Liability

Your access to and use of this Site is provided on an “as is” and “as available” basis.

To the full extent permitted by law, we disclaim all conditions, warranties or rights of any kind in relation to products, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not responsible for any loss or damage caused by this Site (or a part of this Site) being suspended, terminated or your access to and use of this Site limited, or for late delivery or cancellation of an order of a product, except as set out expressly in these Terms.

While we exercise all due care, we cannot and do not guarantee or warrant that this Site will be free of infection, viruses, defects, harmful components or any other codes that may have contaminating or destructive properties. We recommend that you install up-to-date virus protection software on your computer prior to using this Site.

We also make no warranty that:

(a) the Site or products which you order through the Site will meet your requirements;

(b) the Site will be uninterrupted, timely, secure, or error-free; or

(c) the quality of any products, services, information, or other material purchased or obtained by you through the Site will meet your expectations.

Where any condition, warranty or right is implied by law and cannot be excluded, we limit our liability for breach of, or other act contrary to, that implied condition, warranty or right, at our option, to either:

(a) the re-supply of the products or services; or

(b) an amount equivalent to having the products or services re-supplied.

Except as expressly stated in these Terms and in respect of any liability that cannot be excluded by law, we will not be liable for any loss or damages of any kind (including any direct, indirect, incidental and consequential loss or damages) arising in connection with your access to, or use of, or inability to use this site, the Content (including linked websites) or products which you order through this Site. The foregoing applies whether such loss or damages arise under contract, in tort, in negligence, under statute or otherwise.

Indemnity

We rely on you observing these Terms at all times. You agree to indemnify and hold us and our officers, employees and agents harmless from any claims of any nature whatsoever (including legal costs) by any third party arising out of or in connection with your access to and use of this Site. The indemnity is this clause extends to and covers your breach of these Terms.

Third Party Sites

We may link this Site to other websites which are not under the control of, or maintained by, us. We are providing these links to you only as a matter of convenience and, to the maximum extent permitted by law, we are not responsible for the content of such websites. We do not endorse or recommend any products, materials or services displayed or offered on any websites which may be linked to these Sites.

Links from External Sites

We may grant you permission to create a hyperlink from any other website to this Site, upon request. You must receive our permission in writing prior to posting such a hyperlink. All hyperlinks to this Site must point to either www.mndandme.com.au and not to any internal page, and any text-only link must be identified as ‘MND and Me Foundation’. Any deviation from these Terms must be approved by us in writing.

Privacy

We are committed to respecting and protecting your personal information. Please refer to our Privacy Policy to learn more about how we handle personal information. Should you have any questions in relation to our Privacy Policy please email [email protected].

General

These Terms between you and us will be governed by the laws of Queensland, Australia. You agree that any dispute or legal proceeding in relation to this Site shall be brought exclusively in the courts of Queensland, Australia. Although this Site can be accessed throughout Australia and overseas, we do not represent that the content of this Site complies with the laws (including the intellectual property laws) of countries outside Australia. If you access this site from outside Australia, you do this at your own risk and are responsible for ensuring compliance with all laws in the place where you are located.

If any provision or part of a provision of these Terms is held by a court of competent jurisdiction to be contrary to law, all other provisions shall remain in full force and effect.

These Terms comprise the entire agreement between you and us in respect to your use of this Site.

Share your story with us

We'd love to hear about your MND journey to learn about how the Foundation has helped you and your family.

We won't share your story publicly, unless you provide us with permission and you can share as little or as much as you'd like!

By allowing us to share your MND story, you’ll help us show other people going through similar journey’s what support we can provide them, as well as encourage the community to donate so we can continue our investment into research and support services.

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Leave a gift in your will

By placing a gift in your will, you can help us do extraordinary things. Large or small, every single gift matters and will help us continue to deliver our mission of To Care and To Cure. After you have looked after your loved ones, please consider a gift in your will to the Foundation. If you'd like more information please submit this form.

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Become a volunteer

We have many volunteering opportunities throughout the year, if you'd like to be involved please get in touch. We are based in Brisbane so most opportunities will be there, however from time to time we need here across Queensland.

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